#WeSpeechies transcript

Healthcare Social Media Transcript

From: Tue May 13 0:00:00 PDT 2014
To: Wed May 14 0:00:00 PDT 2014

What is #WeSpeechies? Who were the influencers during this time period? #WeSpeechies analytics


Healthcare Conference  - Healthcare Tweet Chats  -  Healthcare Analytics

wespeechies
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Thurs #meded twitter chat on patient involvement - relevant given this weeks #WeSpeechies topic Via @anyadei http://t.co/fGaHjJOKQl
sltbubble
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Incorporating SLT work into cooking activities - my lightning talk from ASLTIP conference https://t.co/pRgZI4FxUX #asltip #WESpeechies
wespeechies
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15 minutes till the #WESpeechies chat on communicating with patients/clients/families. Time to make a cup of tea and get comfortable!
speechwoman
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MT @wespeechies: 9 minutes until the #WeSpeechies chat on communicating with patients/clients/families. Ready, #SLPeeps #SLP2B/s?
speech_blossoms
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RT @speech_woman: MT @wespeechies: 9 minutes until the #WeSpeechies chat on communicating with patients/clients/families. Ready, #SLPeeps #SLP2B/s?
wespeechies
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Good evening from NZ! Welcome to #wespeechies chat on communicating with clients. Pls introduce yourself & let us know where you're from.
wespeechies
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Remember to use the #WESpeechies on each tweet so we can collate them at the end
wespeechies
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@wespeechies Hi everyone. Here I am in the Blue Mountains (Australia). #WESpeechies
wespeechies
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@wespeechies But which #WESpeechies are you?!
bronwynhemsley
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@wespeechies hi it’s Bronwyn here - just off an AGM tele call with #ISAACaus good timing #WeSpeechies!
speechwoman
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@wespeechies Sorry, it's Caroline in the Blue Mountains - confused already! #WESpeechies
bronwynhemsley
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everyone interested in good effective or otherwise ‘patient provider communication’ head over #WeSpeechies from now for an hour to chat :)
gailbennell
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Hello! I’m in Tassie! #wespeechies Can’t be here long, but great to be able to drop in
wespeechies
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@BronwynHemsley Welcome Bronwyn #WESpeechies You'll be ready for a cup of tea soon!
speechwoman
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RT @BronwynHemsley: everyone interested in good effective or otherwise ‘patient provider communication’ head over #WeSpeechies from now for an hour to chat :)
physiotalk
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@wespeechies Morning from Manchester UK! #WESpeechies
wespeechies
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@gailbennell Great to have you Gail. Will start the questions then! #WESpeechies
speech_blossoms
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@wespeechies Hi! I'm an #slp2b from just a little north-east of the Blue Mountains on the lovely Central Coast #wespeechies
bronwynhemsley
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@gailbennell Hi Gail! are you off to #ILT2014 next week? #WeSpeechies
physiotalk
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RT @wespeechies: It takes two. Interesting article on physio communication. Very relevant to #WeSpeechies too http://t.co/Lhhb6ewH7b
wespeechies
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@physiotalk Yay, physios. Love IP discussion - communication is important for all of us. #WESpeechies
speech_blossoms
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RT @BronwynHemsley: everyone interested in good effective or otherwise ‘patient provider communication’ head over #WeSpeechies from now for an hour to chat :)
gailbennell
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@BronwynHemsley sure am! looking forward meeting some #wespeechies at #ilt2014 :-)
tuitree
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Hi #WESpeechies I'm Ruth from NZ.
bronwynhemsley
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@wespeechies dinner first, I did actually start re-heating something but kind of lost interest #AcademicLife #WeSpeechies
wespeechies
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@Speech_Blossoms Welcome Melanie! Sounds like a lovely spot. #WESpeechies
physiotalk
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@wespeechies Great to see info from @thecsp being shared by international MDT! #WESpeechies
gailbennell
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@Speech_Blossoms welcome! #WESpeechies
speechwoman
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.@physiotalk Great you could join #WeSpeechies for this chat! @wespeechies
wespeechies
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1.Are #WeSpeechies better at communicating with patients/clients than other professionals? Tell us why/why not
bronwynhemsley
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@physiotalk welcome to you earlybird :=) #WeSpeechies @wespeechies
gailbennell
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RT @speech_woman: .@physiotalk Great you could join #WeSpeechies for this chat! @wespeechies
physiotalk
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@wespeechies Might be doing a bit of multitasking this morning (at home with children) - but really keen to join in! #WESpeechies
bronwynhemsley
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@physiotalk @wespeechies @thecsp ps next week #WeSpeechies are going to join #MDTchat 5am AEST Tuesday :-)
gailbennell
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ive had lots of fear around looking silly in front of colleagues in the past! #WESpeechies
physiotalk
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RT @wespeechies: @physiotalk Yay, physios. Love IP discussion - communication is important for all of us. #WESpeechies
bronwynhemsley
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RT @wespeechies: 1.Are #WeSpeechies better at communicating with patients/clients than other professionals? Tell us why/why not
speechwoman
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A1 I think it is very much an individual thing. Am often in awe of non-professional staff, family members. #WeSpeechies @wespeechies
gailbennell
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A1 ive had lots of fear around looking silly in front of colleagues in the past! #WESpeechies
physiotalk
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@BronwynHemsley @wespeechies @thecsp That's properly earlier, it's 10am here now so not too bad! #WESpeechies
bronwynhemsley
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@wespeechies you know what I’d like to go right out there on a limb and say that we are! :-) #WeSpeechies
wespeechies
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@BronwynHemsley A1. Now you need to justify! #WESpeechies
lissbee_cpsp
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.@wespeechies Hi everyone, Liss from Sydney here finally (the kids are in bed... just!) #wespeechies
lissbee_cpsp
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RT @BronwynHemsley: everyone interested in good effective or otherwise ‘patient provider communication’ head over #WeSpeechies from now for an hour to chat :)
bronwynhemsley
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@speech_woman I totally agree with this as well - those communication skills are NOT unique to SLP :-) #WeSpeechies @wespeechies
speechwoman
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A1 Have there been studies by profession on who 'communicates best' with patients/clients, @wespeechies? #WeSpeechies
gailbennell
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new laptop tonight getting in the way of my tweeting competency #WESpeechies
bronwynhemsley
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@wespeechies I have found that very often in teams it is the SLP who manages to ‘get together’ the views of all others. #WeSpeechies
alsnickson
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Morning everyone, Als from the UK. #WESpeechies
bronwynhemsley
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@physiotalk ’not to worry’ I don’t proof read tweets very often @wespeechies @thecsp #WeSpeechies
tuitree
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A1 not always IMO. I work w some non speechies who are great at comm w families #WESpeechies
physiotalk
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@wespeechies I think experience, feedback, reflective practice, CPD focused on communication all make a difference too #WESpeechies
bronwynhemsley
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@speech_woman sadly most research points out the problems - and the report card is not great across all! #WeSpeechies @wespeechies
wespeechies
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@BronwynHemsley @speech_woman And communication incorporates so many things - relationship, care, empathy, ... not unique to #wespeechies
wespeechies
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@LissBEE_CPSP elcome Liss #WESpeechies
speechwoman
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A1 @wespeechies That's right. But I think patients/clients/families often think we're endowed w/ superior communication skills. #WeSpeechies
lissbee_cpsp
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A1 I think as #slpeeps we are more aware of trying to be better communicators but so many individual factors play a part #wespeechies
lissbee_cpsp
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Absolutely MT @wespeechies: And communication incorporates so many things - relationship, care, empathy, ... not unique to #wespeechies
bronwynhemsley
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@speech_woman in actual fact, it is often true particularly if trained in understanding AAC communications #WeSpeechies @wespeechies
wespeechies
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@tuitree What makes them great? #WESpeechies
speechwoman
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Ho Als, @AlsNickson anyone else there in the UK. Someone mentioned Manchester just now. #WESpeechies
lissbee_cpsp
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.@wespeechies Agreed mindfulness re practice is not a 'soft skill' at all - I feel it is crucial for #wespeechies profession
speechwoman
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{{{@BronwynHemsley}}} has these SUPER POWERS! @wespeechies #WESpeechies
physiotalk
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@speech_woman @AlsNickson I'm in Manchester UK- @NaomiMcVey tweeting from @physiotalk :) #WESpeechies
bronwynhemsley
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@wespeechies most research does not tease out ‘communication’ into such things and so usually very ‘broad brush’ #WeSpeechies @speech_woman
wespeechies
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So far, answer to Q1 is 'not necessarily, but may have some extra skills that help? #WESpeechies
wespeechies
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@tuitree @LissBEE_CPSP Some of our physio students say so busy focusing on what they 'do', they can't think about comm. #WESpeechies
bronwynhemsley
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@speech_woman I think in terms of identity sense of self it is NB to acknowledge SUPER POWERS! and Achilles’ heals :0 lol #Wespeechies
speechwoman
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@wespeechies I think it's the first time we've had a summary of responses before moving to the next Q! Well done #WeSpeechies #RoCur.
lissbee_cpsp
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But we are human too ;) MT @speech_woman: A1 I think pts/clients/families think we're endowed w/ superior communication skills #WeSpeechies
bronwynhemsley
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@wespeechies I had a different answer :-) #WeSpeechies
physiotalk
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@wespeechies @tuitree @LissBEE_CPSP Any @thecspstudents out there this morning with thoughts on communication? #WESpeechies
bronwynhemsley
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@speech_woman my extreme view is hard to put into a summary #WeSPeechies @wespeechies
speechwoman
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@BronwynHemsley Achilles HEALED??? Now that's a superpower #WESpeechies
wespeechies
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@speech_woman No RTs though - will leave that for my sweeper @BronwynHemsley! #WESpeechies
physiotalk
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@wespeechies @tuitree @LissBEE_CPSP Think i learnt important lessons through some honest feedback on clinical placements #WESpeechies
lissbee_cpsp
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.@wespeechies @tuitree often can't see that we need to communicate effectively in order to assist clients to 'do' #wespeechies
wespeechies
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@physiotalk @tuitree @LissBEE_CPSP @thecspstudents Want to ask more about physio training - will do that w Q3. #WESpeechies
bronwynhemsley
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@wespeechies @tuitree @LissBEE_CPSP aren’t we able to live up to our ethos/training of being ‘specialists in communication’? #WeSpeechies
tobiiuk
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RT @sltbubble: Incorporating SLT work into cooking activities - my lightning talk from ASLTIP conference https://t.co/pRgZI4FxUX #asltip #WESpeechies
bronwynhemsley
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@speech_woman my achilles is healed! Very well, #WeSpeechies
wespeechies
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@BronwynHemsley @tuitree @LissBEE_CPSP My rsch says not always but not yet able to put into 140 words! #WeSpeechies
bronwynhemsley
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@wespeechies @physiotalk @tuitree @LissBEE_CPSP @thecspstudents I am very interested in physio especially re Comms & Falls :-) #WeSpeechies
wespeechies
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@BronwynHemsley @tuitree @LissBEE_CPSP Specialists in communication only works if we also prioritise r/ship, care, personhood #WESpeechies
lissbee_cpsp
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@BronwynHemsley Yes but imp to recognise we aren't infallible - I often learn from pts re communication #wespeechies @wespeechies @tuitree
bronwynhemsley
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RT @exploringvoice: #WeSpeechies Oops, OTs. I find PTs, nurses and des can get stuck on what is literally said by pt and ignore nonverbals.
avrilnicoll
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A1 dangerous to think of being 'better' than others , risks complacency and inattention to other perspectives #wespeechies
bronwynhemsley
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@exploringvoice: #WeSpeechies so much easier to documnt what pt said. Cancer Cl Qld has good 'eliciting &responding 2 emotional cues Trainng
wespeechies
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@avrilnicoll Impt to continue to critically reflect. Will link to some more critical articles tomorrow. #WESpeechies
lissbee_cpsp
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Embrace the individual RT @wespeechies: Specialists in communication only works if we also prioritise r/ship, care, personhood #WeSpeechies
wespeechies
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Q2 What are the vital ingredients for good communication between health professionals and patients/clients/family? #WeSpeechies
bronwynhemsley
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@tuitree @wespeechies @LissBEE_CPSP there is nothing to stop #Wespeechies doing that, is there?
wespeechies
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Feel free to keep answering Q1, just use A1, A2 :) Sick child stirring so may need to duck out briefly if he doesn't settle #WESpeechies
speechwoman
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Hello @avrilnicoll in Scotland, #WeSpeechies Curator extraordinaire!
carolinejm26
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Hi I'm Caroline in Melbourne. I've found experience helps to really sit w pt and fam to LISTEN, sometimes that is all they need #wespeechies
bronwynhemsley
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@wespeechies that’s okay, we can carry on for ages with just these two questions alone! #WeSpeechies
wespeechies
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@BronwynHemsley So it seems! #WESpeechies
bronwynhemsley
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RT @wespeechies: Q2 What are the vital ingredients for good communication between health professionals and patients/clients/family? #WeSpeechies
speechwoman
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A2 Joining, really listening, be in the moment, patience, respect, more + competence, commitment, professionalism. #WeSpeechies@wespeechies
wespeechies
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@CarolineJM26 Similar in rsch - many participants said 'thanks just for listening'. Big big big fan of listening #WESpeechies
bronwynhemsley
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@wespeechies true indeed, there is that for sure. @tuitree @LissBEE_CPSP #WeSpeechies
carolinejm26
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@wespeechies thank you, great as always to be here #wespeechies
physiotalk
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@wespeechies Listening, understanding, use of plain English/non-technical language, time, awareness of non-verbal #WESpeechies
bronwynhemsley
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@wespeechies @CarolineJM26 once told a foster mum she was doing a great job with her daughter’s feeding 1/2. #WeSpeechies
speechwoman
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A2 Joining, really listening, be in the moment, patience, respect, more + competence, commitment, professionalism. #WeSpeechies @wespeechies
carolinejm26
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RT @physiotalk: @wespeechies Listening, understanding, use of plain English/non-technical language, time, awareness of non-verbal #WESpeechies
bronwynhemsley
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@wespeechies @CarolineJM26 she burst into tears holding her daughter on her lap and said nobody had ever told her that. #WeSpeechies
wespeechies
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@exploringvoice Love this phrase "genuine curiosity". #WESpeechies
tuitree
https://pbs.twimg.com/profile_images/588975904447041537/E8jhVNPI_normal.jpg
A2 being open w info, listening, takin time, not assuming #WESpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Ears = powerful #slpeeps tool! MT @CarolineJM26: experience helps to sit w pt & fam & LISTEN, sometimes that''s all they need #wespeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@wespeechies @CarolineJM26 it struck me then we could spend more energy acknowledging how well they are doing with v little. #WeSpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@speech_woman A2 Is there a risk these terms become 'surface level' - taken for granted. "Yes, I show respect, I listen" etc? #WESpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Yes! MT @speech_woman: A2 Joining, really listening, be in moment, patience, respect, competence, commitment, professionalism #WeSpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@BronwynHemsley @CarolineJM26 Reminds me of the blog from the BMJ I linked to this afternoon. Find out what ppl are doing #WESpeechies
carolinejm26
https://pbs.twimg.com/profile_images/553877073123487745/zV78BRs__normal.jpeg
@BronwynHemsley @wespeechies A2 Wow, what a release for her. Acknowledging the pt and carers is empowering #wespeechies
mollyrianne25
https://pbs.twimg.com/profile_images/510380645659312129/uugkeor6_normal.jpeg
RT @LissBEE_CPSP: .@wespeechies Agreed mindfulness re practice is not a 'soft skill' at all - I feel it is crucial for #wespeechies profession
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@wespeechies ears is all very well and good and so is ‘providing reassurance’ but what people want is Therapy. #WeSpeechies @speech_woman
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@physiotalk Do physios routinely get much training in communication in UK? #WESpeechies
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
Being honest when discussing situation rather than hen hawing #WeSpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@physiotalk Both broad but also specific to ppl w comm difficulties? #WESpeechies
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
A1 I think it comes down to experience. As a #slp2b, I'm much more comfortable comm. w/ clients than other professionals #wespeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@speechiellie it can sometimes not be defined at all in a paper, #WeSpeechies @wespeechies @speech_woman
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
RT @physiotalk: @wespeechies Listening, understanding, use of plain English/non-technical language, time, awareness of non-verbal #WESpeechies
avrilnicoll
https://pbs.twimg.com/profile_images/717789449443221504/bxLdySFM_normal.jpg
@wespeechies A2 honesty about uncertainties #wespeechies
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
RT @speech_woman: A2 Joining, really listening, be in the moment, patience, respect, more + competence, commitment, professionalism. #WeSpeechies @wespeechies
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
Being honest rather than hem hawing I have found works best #WeSpeechies
mollyrianne25
https://pbs.twimg.com/profile_images/510380645659312129/uugkeor6_normal.jpeg
RT @LissBEE_CPSP: But we are human too ;) MT @speech_woman: A1 I think pts/clients/families think we're endowed w/ superior communication skills #WeSpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
@BronwynHemsley Yes - is it bad to want it all?! Info, acknowledgment & EB therapy? #bestpractice #wespeechies @wespeechies @speech_woman
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@BronwynHemsley @speech_woman Sometimes 'therapy' comes earlier and talking happens later later in Rx process too #WESpeechies
speechiellie
https://pbs.twimg.com/profile_images/835312269101686785/v8ZA6b9v_normal.jpg
@BronwynHemsley @wespeechies @speech_woman I forgot the tag! Oops! #wespeechies
physiotalk
https://pbs.twimg.com/profile_images/531710538087030784/bvh9ROvg_normal.png
@wespeechies Good question, to be honest I'm not sure of national picture so will re-tweet to #physiotalk community! #WESpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@Speech_Blossoms I remember that feeling! For me, Felt like pts were more tolerant than other profs #WESpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Fluidity & adaptability required MT @wespeechies: Sometimes 'therapy' comes earlier & talking happens later in Rx process too #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@LissBEE_CPSP @wespeechies @speech_woman perhaps it is important to ask them what they want us to address first? Their view #WeSpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
.@BronwynHemsley Yes! Patient driven goal setting ;) @wespeechies @speech_woman #wespeechies
physiotalk
https://pbs.twimg.com/profile_images/531710538087030784/bvh9ROvg_normal.png
RT #wespeechies: Do physios routinely get much training in communication in UK? What do we think #physiotalk & #physio community?
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
@wespeechies @BronwynHemsley @speech_woman modeling during therapy & discussing rationale has helped me w/ parents #WeSpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@dibsondebs yes that’s a good idea - talk as you go - and show #WeSpeechies @wespeechies @speech_woman
physiotalk
https://pbs.twimg.com/profile_images/531710538087030784/bvh9ROvg_normal.png
@wespeechies Personal experience was yes, as a student but also as part of work-based training after qualifying #WESpeechies
emma_dilemma
https://pbs.twimg.com/profile_images/2247996739/155428_10150612681914664_715134663_10972185_1999686358_n_normal.jpg
A2 empathy. A beating heart is a good thing, find yours. #wespeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
@physiotalk current RCT being done @USydFHS on communication training (aphasia specific) for AH students #wespeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@LissBEE_CPSP @BronwynHemsley @speech_woman When I'm a patient, I want it all! Talk often comes a bit later. Individual #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @tuitree: @BronwynHemsley @LissBEE_CPSP @speech_woman what the families are worried about drives intervention where I work. #WeSpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@LissBEE_CPSP @BronwynHemsley @speech_woman Impt to work out what each person wants rather than have rote way of doing Rx #WESpeechies
speechwoman
https://pbs.twimg.com/profile_images/550481076859072514/_QkZv1-a_normal.jpeg
@BronwynHemsley @LissBEE_CPSP @wespeechies A2 NicoleWattsPappas' research showed families preferred #wespeechies to tell THEM what to do 1st
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @emma_dilemma: A2 empathy. A beating heart is a good thing, find yours. #wespeechies
tuitree
https://pbs.twimg.com/profile_images/588975904447041537/E8jhVNPI_normal.jpg
RT @emma_dilemma: A2 empathy. A beating heart is a good thing, find yours. #wespeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Me too!! #iwantitall @wespeechies @BronwynHemsley @speech_woman #wespeechies
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
@tuitree yes, practice helps. I find scripting scenarios (e.g. for verbal handovers) has been a great confidence booster #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @speech_woman: @BronwynHemsley @LissBEE_CPSP @wespeechies A2 NicoleWattsPappas' research showed families preferred #wespeechies to tell THEM what to do 1st
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@tuitree @BronwynHemsley @LissBEE_CPSP @speech_woman 1 question "what's the most impt thing for us to do today" #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@speech_woman families like the ones included in the research? #WeSpeechies @LissBEE_CPSP @wespeechies
mariamrosa13
https://pbs.twimg.com/profile_images/441333932533891072/AIAXrpV2_normal.jpeg
#WESpeechies Q2: the power of focusing on strengths! So easy to notice "errors", but hi-liting strengths does much for rapport & respect.
elizabethsavina
https://pbs.twimg.com/profile_images/481396317176881152/FdHFSv77_normal.jpeg
@speech_woman @wespeechies #WESpeechies because it's not the words themselves, how we conduct ourselves that determines success.
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@LissBEE_CPSP @BronwynHemsley @speech_woman I can be a difficult patient! #WESpeechies
tuitree
https://pbs.twimg.com/profile_images/588975904447041537/E8jhVNPI_normal.jpg
@Speech_Blossoms yup I scripted too. Still do if I'm going to have an esp tricky convo #WESpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
RT @exploringvoice: @speech_woman @wespeechies #WESpeechies because it's not the words themselves, how we conduct ourselves that determines success.
speechwoman
https://pbs.twimg.com/profile_images/550481076859072514/_QkZv1-a_normal.jpeg
.@LissBEE_CPSP I can't remember which is Gen Y, etc, but is that a gen-something-or-other thing? @wespeechies @BronwynHemsley #wespeechies
carolinejm26
https://pbs.twimg.com/profile_images/553877073123487745/zV78BRs__normal.jpeg
@Speech_Blossoms @tuitree great strategy! #wespeechies
alsnickson
https://pbs.twimg.com/profile_images/439069293968252928/b9o0X3Mf_normal.jpeg
anyone done any discourse analysis (in conjunction with videos) of sessions? Do we think it would it be of any value? #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@wespeechies very interesting area of research “the good patient” #WeSpeechies @LissBEE_CPSP @speech_woman
physiotalk
https://pbs.twimg.com/profile_images/531710538087030784/bvh9ROvg_normal.png
@wespeechies Yes, focus on importance of compassion in UK too in response to Francis report: http://t.co/eTbOjKwZKM #WESpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
@speech_woman @BronwynHemsley @wespeechies Again - individual needs require individual approaches? Communication > personality #wespeechies
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
Validating parents and their efforts also seems to build rapport I have found in addition to sharing info w/ them #WeSpeechies
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
RT @dibsondebs: @wespeechies @BronwynHemsley @speech_woman modeling during therapy & discussing rationale has helped me w/ parents #WeSpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @physiotalk: @wespeechies Yes, focus on importance of compassion in UK too in response to Francis report: http://t.co/eTbOjKwZKM #WESpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@AlsNickson Yes. Leahy in Ireland, Damico & Simmons-Mackie in US. Likely others. Will post links tomorrow. #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @wespeechies: @exploringvoice Love this phrase "genuine curiosity". #WESpeechies
emma_dilemma
https://pbs.twimg.com/profile_images/2247996739/155428_10150612681914664_715134663_10972185_1999686358_n_normal.jpg
@Speech_Blossoms @tuitree I need to use more of that (scripting). I have hindsight, though. #WESpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@AlsNickson Also Will Levack in rehab - not DA but looked at how staff could shut down goals, privilege their own #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @dibsondebs: Validating parents and their efforts also seems to build rapport I have found in addition to sharing info w/ them #WeSpeechies
elizabethsavina
https://pbs.twimg.com/profile_images/481396317176881152/FdHFSv77_normal.jpeg
@BronwynHemsley @wespeechies @LissBEE_CPSP @speech_woman #WESpeechies my onc said she was always worried by my list on my phone.
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@BronwynHemsley @LissBEE_CPSP @speech_woman Oh yes. Some great discussion in Diabetes lit in particular #WESpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @exploringvoice: @BronwynHemsley @wespeechies @LissBEE_CPSP @speech_woman #WESpeechies my onc said she was always worried by my list on my phone.
speechwoman
https://pbs.twimg.com/profile_images/550481076859072514/_QkZv1-a_normal.jpeg
Welcome @dibsondebs, I think you are the only US participant in this chat. #WeSpeechies @Speech_Blossoms @wespeechies @BronwynHemsley
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
Q3. Have your communication skills developed over time? What helped you become a better communicator? #WeSpeechies
wespeechies
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@wespeechies And for non #WESpeechies, what has helped you dvlp skills in communicating w ppl w comm difficulties?
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
@speech_woman @dibsondebs yes welcome! *waving* @Speech_Blossoms @wespeechies #WeSpeechies
bronwynhemsley
https://pbs.twimg.com/profile_images/791390551144734720/0y3yUjPc_normal.jpg
RT @wespeechies: Q3. Have your communication skills developed over time? What helped you become a better communicator? #WeSpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
@speech_woman @wespeechies @BronwynHemsley Well I'm not Gen-X! Maybe I've been hanging with the Gen-Y's too long at uni... #wespeechies
speechwoman
https://pbs.twimg.com/profile_images/550481076859072514/_QkZv1-a_normal.jpeg
@wespeechies A3 Family Tx course Learned ++ from professionals in other disciplines. Engage w ‘a family’, working systemically. #WeSpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
@speech_woman @wespeechies @BronwynHemsley Well I'm not (am Gen-X)! Maybe I've been hanging with the Gen-Y's too long at uni... #wespeechies
speechiellie
https://pbs.twimg.com/profile_images/835312269101686785/v8ZA6b9v_normal.jpg
@emma_dilemma @Speech_Blossoms @tuitree I keep forgetting the #wespeechies!
mollyrianne25
https://pbs.twimg.com/profile_images/510380645659312129/uugkeor6_normal.jpeg
RT @wespeechies: Q3. Have your communication skills developed over time? What helped you become a better communicator? #WeSpeechies
wespeechies
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@LissBEE_CPSP @speech_woman @BronwynHemsley I often ask pts what their best Rx has been in the past. Helps ID what they like. #WESpeechies
wespeechies
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@speechiellie @emma_dilemma @Speech_Blossoms @tuitree Don't tell anyone but I do too. And the A1/2/3 bit ;) #WESpeechies
tuitree
https://pbs.twimg.com/profile_images/588975904447041537/E8jhVNPI_normal.jpg
Q3 #WESpeechies definitely! Practice helped, reflecting on how it went, observing others is great too.
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Great idea MT @wespeechies: I often ask pts what their best Rx has been in the past. Helps identify what they like. #WESpeechies
physiotalk
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@wespeechies Sorry, just mediating in #toywars, back now! #WESpeechies
wespeechies
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MT @speechiellie: I used to script phone calls to parents - those were the hardest, as other profs new I was a student #WeSpeechies
emma_dilemma
https://pbs.twimg.com/profile_images/2247996739/155428_10150612681914664_715134663_10972185_1999686358_n_normal.jpg
@speechiellie @Speech_Blossoms @tuitree me too #WESpeechies
wespeechies
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As a student, we were always videoed. Do any clinicians do video themselves? #WESpeechies
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
When I was in schools my students helped me bc I needed to relate to them better plus w/ my teachers #WeSpeechies
speechwoman
https://pbs.twimg.com/profile_images/550481076859072514/_QkZv1-a_normal.jpeg
@wespeechies A3 Reflective practice & supervision (of me) helped. I regret that #WeSpeechies opt for mentoring over supervision. Both useful
elizabethsavina
https://pbs.twimg.com/profile_images/481396317176881152/FdHFSv77_normal.jpeg
@wespeechies #WESpeechies A3. Doing Breaking Bad News training. Not being afraid of hearing traumatic things.
speech_blossoms
https://pbs.twimg.com/profile_images/700879562939301888/hv-c7uLB_normal.jpg
RT @LissBEE_CPSP: Great idea MT @wespeechies: I often ask pts what their best Rx has been in the past. Helps identify what they like. #WESpeechies
wespeechies
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@exploringvoice Do organisations provide much comm training? #WESpeechies
wespeechies
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MT @speechiellie: @exploringvoice @speech_woman yes, I am that pt too! But we shouldn't sacrifice our level of care #WeSpeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
Yep reflection & supervision helped me MT @wespeechies: As a student we were videoed. Do any clinicians do video themselves? #WESpeechies
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@speech_woman My post-grad family systems paper was fab! #WESpeechies
alsnickson
https://pbs.twimg.com/profile_images/439069293968252928/b9o0X3Mf_normal.jpeg
A3 Use of open questions, which i learnt as a part of non-managerial clinical supervision training. #WESpeechies
dibsondebs
https://pbs.twimg.com/profile_images/793976944354324481/9hrjQx7E_normal.jpg
@wespeechies I cringe every time I'm videod but it helps me monitor tone of voice, body lang, words used etc #WeSpeechies
emma_dilemma
https://pbs.twimg.com/profile_images/2247996739/155428_10150612681914664_715134663_10972185_1999686358_n_normal.jpg
RT @BronwynHemsley: @wespeechies ears is all very well and good and so is ‘providing reassurance’ but what people want is Therapy. #WeSpeechies @speech_woman
wespeechies
https://pbs.twimg.com/profile_images/440957173342818304/zqDVNTsm_normal.png
@exploringvoice @BronwynHemsley @LissBEE_CPSP @speech_woman Mediate in response to busyness. "I don't want to be a bother" #WESpeechies
physiotalk
https://pbs.twimg.com/profile_images/531710538087030784/bvh9ROvg_normal.png
@wespeechies Learning from success & mistakes; feedback from others; formal CPD & more recently professional coaching #WESpeechies
tuitree
https://pbs.twimg.com/profile_images/588975904447041537/E8jhVNPI_normal.jpg
@wespeechies yup #WESpeechies did one last week as learning a new style of interview (RBI). Watched it back today w colleague. Was helpful!
emma_dilemma
https://pbs.twimg.com/profile_images/2247996739/155428_10150612681914664_715134663_10972185_1999686358_n_normal.jpg
RT @LissBEE_CPSP: @speech_woman @wespeechies @BronwynHemsley Well I'm not (am Gen-X)! Maybe I've been hanging with the Gen-Y's too long at uni... #wespeechies
avrilnicoll
https://pbs.twimg.com/profile_images/717789449443221504/bxLdySFM_normal.jpg
@wespeechies A3 I hope so. experiencing being heard and being silenced has helped. #wespeechies
lissbee_cpsp
https://pbs.twimg.com/profile_images/838326987626143745/2xGfT6-h_normal.jpg
.@wespeechies In research roles video recording done but as a rule not done as a clinician (both public & private practice). #wespeechies
wespeechies
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RT @avrilnicoll: @wespeechies A3 I hope so. experiencing being heard and being silenced has helped. #wespeechies
carolinejm26
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With exp I began to communicate more w the 'patient' as a PERSON rather than focusing on ME getting things right clinically #wespeechies
bronwynhemsley
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@dibsondebs that negative reaction to video review needs to be listened to - not all people like it #WeSpeechies @wespeechies
dibsondebs
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@speech_woman @wespeechies I agree that mentoring and supervision is very helpful and needed for clinicians to learn and grow #WeSpeechies
physiotalk
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@wespeechies A3 Learning from success & mistakes; feedback from others; formal CPD & more recently professional coaching #WESpeechies
bronwynhemsley
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@LissBEE_CPSP @wespeechies in research we also avoid making people cringe at self-review or any adverse outcome, don’t we? #WeSpeechies
wespeechies
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@BronwynHemsley @dibsondebs Agreed. Have had rsch participants say similar things. Shift from "I" to "he/she/name" or "we" ...#WESpeechies
speechiellie
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@wespeechies practise practise practise! And then reflecting/planning for next time #wespeechies
lissbee_cpsp
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Yes! MT @speech_woman: @wespeechies A3 Reflective practice & supervision (of me) helped. Mentoring AND supervision both useful #wespeechies
mollyrianne25
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@wespeechies Q3 I had a mentor who told me to count in my head during silences. Remarkable for increasing listening #WESpeechies
emma_dilemma
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RT @LissBEE_CPSP: Yep reflection & supervision helped me MT @wespeechies: As a student we were videoed. Do any clinicians do video themselves? #WESpeechies
wespeechies
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RT @mollyrianne25: @wespeechies Q3 I had a mentor who told me to count in my head during silences. Remarkable for increasing listening #WESpeechies
bronwynhemsley
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@wespeechies is there any research to show it is helpful or not, if it is aversive to participants? #WeSpeechies @dibsondebs
dibsondebs
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@BronwynHemsley @wespeechies I hated it initially but now find it useful. I'm a harsher critic of myself than others might be #WeSpeechies
lissbee_cpsp
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.@BronwynHemsley @wespeechies & the research recordings are more aimed towards documenting & data collection not reflection #wespeechies
speechiellie
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@BronwynHemsley @speechiellie @emma_dilemma @Speech_Blossoms @tuitree I just get too excited and press 'tweet' in a hurry! #wespeechies
wespeechies
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MT @mariamrosa13: Used video lots as a st & use lots as Rx tool, but not focusing on myself...nice idea to try in future. #WeSpeechies
wespeechies
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@BronwynHemsley @dibsondebs Not sure. I've had ppl initially cringe but they say benefit outweighs discomfort #WESpeechies
alsnickson
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@wespeechies I should video my sessions but truth is...(confessions of an SLT) not sure I would cope well with the feedback! #wespeechies
mollyrianne25
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@wespeechies Q3. Reflection. Video feedback for clients was incidently powerful for me too... #WESpeechies & supported comm training for PWA
carolinejm26
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I think how we communicate w older persons really important e.g using professional, respectful lang. Helps w rapport, trust #wespeechies
emma_dilemma
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@LissBEE_CPSP @wespeechies reflection is great. I'm wondering do lecturers listen to their own lectures? #wespeechies
lissbee_cpsp
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MT @mariamrosa13: Used video lots as st & use lots as Rx tool, but no focus on myself...nice idea to try in future #wespeechies
wespeechies
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@BronwynHemsley @dibsondebs How it is done is impt. Done to support lrng vs to critique. Student led vs #clined led? #WESpeechies
wespeechies
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@AlsNickson What if it was just you observing yourself? Not others? #WESpeechies
bronwynhemsley
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@wespeechies so there is no evidence against video review method, if people are aversive? #WeSpeechies @dibsondebs
dibsondebs
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@wespeechies @BronwynHemsley I would think it depends on how critiques are given & experience w/ criticism vs critique #WeSpeechies
lissbee_cpsp
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Good question! MT @emma_dilemma: @wespeechies reflection is great. I'm wondering do lecturers listen to their own lectures? #wespeechies
emma_dilemma
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@speechiellie @BronwynHemsley @Speech_Blossoms @tuitree me too #WESpeechies
wespeechies
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@emma_dilemma @LissBEE_CPSP *puts head in hands and quietly says no but I should* #WESpeechies
wespeechies
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@BronwynHemsley @dibsondebs Don't know. Gut feeling is that it's wise to be cautious if ppl averse + (not just cringing) #WESpeechies
lissbee_cpsp
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@BronwynHemsley I haven't specifically looked so not sure #wespeechies @wespeechies @dibsondebs
avrilnicoll
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@wespeechies A3 find easier to improve listening skills, worry that more exposure to research is bad for communicating simply #wespeechies
speechiellie
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@speech_woman @wespeechies how do you think mentoring/supervision can be used differently in this context? #wespeechies
wespeechies
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@BronwynHemsley @dibsondebs Something have been aware of w stimulated recall. Was going to do w stroke pts. Didn't in the end #WESpeechies
lissbee_cpsp
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@wespeechies @BronwynHemsley @dibsondebs Also why we have informed consent process #wespeechies
gailbennell
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@CarolineJM26 important to match language with person. Sometimes even swearing (in moderation) can build rapport! #wespeechies
wespeechies
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@BronwynHemsley @dibsondebs Concerned about shame, distress, confrontation w seeing self in altered body #WESpeechies
dibsondebs
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@wespeechies @BronwynHemsley exactly. That's when they need only positive praise vs critique to help possibly #WeSpeechies
speechiellie
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@LissBEE_CPSP @wespeechies I sometimes audio record, but hard fo find time to listen back and reflect #wespeechies
physiotalk
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@emma_dilemma @wespeechies listened to a recording of me presentating once, hated it but learnt lots- e.g. far too much 'errm' #WESpeechies
gailbennell
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RT @speechiellie: @LissBEE_CPSP @wespeechies I sometimes audio record, but hard fo find time to listen back and reflect #wespeechies
wespeechies
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@physiotalk @emma_dilemma I wave my hands around far too much. And constantly rephrase qn b4 giving person time to answer #WESpeechies
bronwynhemsley
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@physiotalk yes it is something to learn a lot from, worth the pain sometimes #WeSpeechies @emma_dilemma @wespeechies
lissbee_cpsp
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Know yr audience ;) MT @gailbennell: imp to match language with person. Sometimes swearing (in moderation) can build rapport #wespeechies
carolinejm26
https://pbs.twimg.com/profile_images/553877073123487745/zV78BRs__normal.jpeg
MT "@gailbennell match language with person. Sometimes even swearing (in moderation) can build rapport! #wespeechies” humour good too
lissbee_cpsp
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Agreed RT @speechiellie: @LissBEE_CPSP @wespeechies I sometimes audio record, but hard fo find time to listen back and reflect #wespeechies
bronwynhemsley
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@wespeechies @emma_dilemma @LissBEE_CPSP it’s surprisingly boring to listen to lol :-) (since we already know what we said!) #WeSpeechies
tuitree
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@speechiellie @LissBEE_CPSP @wespeechies #WESpeechies sometimes I'll do audio recording of SL and it turns into reflection as I hear myself
wespeechies
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7 min to go. Will squeeze last qn in ... #WESpeechies
lissbee_cpsp
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.@speechiellie @wespeechies often audio recording focus is on client progress and awareness as opposed to own reflection #wespeechies
wespeechies
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4.What resources have you or your employer used that lead to improved communication with clients/patients/service users? #WeSpeechies
dibsondebs
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@BronwynHemsley @wespeechies I found videoing helps me critique myself since I cringe looking in mirror anyways #WeSpeechies
bronwynhemsley
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RT @wespeechies: 4.What resources have you or your employer used that lead to improved communication with clients/patients/service users? #WeSpeechies
alsnickson
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I'll give it a go! in reply to: @wespeechies What if it was just you observing yourself? Not others? #WESpeechies
speechwoman
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@wespeechies A4 My website http://t.co/LHC5Tdj3RU started out as a way of informing/connecting/supporting clients & families. #WeSpeechies ½
bronwynhemsley
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@wespeechies plus the ‘presentation skills’ might leave a bit to be desired um… #WeSpeechies @emma_dilemma @LissBEE_CPSP
dibsondebs
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@wespeechies @BronwynHemsley I use texting much more to communicate appts etc which clients appreciate but never vital info #WeSpeechies
speechwoman
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@wespeechies A4 It's achieved its goal to an extent, & now also helps colleagues inform/connect/support clients & families. #WeSpeechies 2/2
bronwynhemsley
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RT @dibsondebs: @wespeechies @BronwynHemsley I use texting much more to communicate appts etc which clients appreciate but never vital info #WeSpeechies
carolinejm26
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A4 Not a lot really! Occasional seminars offered on 'challenging' situations like breaking difficult news #wespeechies
wespeechies
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@speech_woman Our OT students did project tracking all the comm reqd for pts coming to clinic from referral. Now making change #WESpeechies